Refund Policy
- We provide a 30-day return and exchange service to address any issues that may arise during the sales process.
- Regarding our return policy, if any damage occurs during transportation, customers are required to take photos and send them to us for confirmation. Once confirmed, we will reship a new product to the customer free of charge. The return of damaged goods requires further communication.
- For returns and exchanges involving large items, the condition is that the product packaging is undamaged. We encourage customers to contact us via email for detailed communication and confirmation of returns and exchanges for large items.
- Non-Refundable Items: Please be aware that specific items, such as large sofas or cabinets, may not qualify for returns or refunds. Any such exceptions will be explicitly mentioned on the product page or during the purchase process.